Isolating The Impact

I recently delivered a synchronous web-based presentation on “level 2” evaluation and related topics. Once of the questions to come out of the experience was: what are some of the techniques used for isolating the impact of training on a business objective? In no particular order:

• forecasting models
• participant estimates
• control groups
• managers’ estimates
• senior management estimates
• trend lines

There may be others that have slipped my mind, but this list is a decent start.